999ku's Privacy Policy — Your data is completely safe with us

999kuWhen you create an account or use the platform at , certain information is collected. This data is used to improve your experience and ensure your security.

Information you provide directly:

• Registration Information: Name, mobile number, email address, and date of birth — collected when you create your account.
• Identity Verification (KYC): National ID number or passport details — may only be required for large withdrawal amounts.
• Payment Information: bKash/Nagad number or bank account details. We do not store card numbers.
• Support Conversations: When you contact us, a record of that conversation is kept to help us improve our service quality.

Automatically Collected Information:

• Device Information: Your phone model, operating system, and browser type.
• IP Address: For security and fraud prevention purposes.
• Usage Patterns: Information such as time spent on each page and games played is used to improve our services.
• Cookie Information: Cookies are used to remember your preferences and session information.

999ku's use of your data is limited strictly to the purposes listed below. It is never used for anything beyond that.

• Account Management: Keeping your account active, verifying logins, and ensuring account security.
• Transaction Processing: Payment details are used to process deposits and withdrawals accurately.
• Fraud Prevention: Detecting unusual activity to keep your account and the entire platform secure.
• Personalized Experience: Showing relevant offers based on your preferred games and betting activity.
• Customer Support: Your account information may be accessed in order to accurately address your complaint or inquiry.
• Regulatory Compliance: Completing the verification process required by international gaming regulatory authorities.
• Promotional Communications: If you've given consent, new offers and voucher codes will be sent to you via SMS or notification.

999ku's most important commitment is this — your personal information is never sold to third parties. This isn't just policy; it's a core part of who we are.

Who your data may be shared with:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
• Game Provider: Only the data necessary to manage gaming sessions is shared with third-party game providers.
• Regulatory Authority: Data may be disclosed to regulatory authorities when required by legal obligations.
• Security Services: Anonymized data may be shared with fraud prevention specialists.

999kuAt , your data is protected by multiple layers of security. We follow the highest industry standards.

Cookies are small text files stored in your browser. 999ku Uses three types of cookies.

You can disable non-essential cookies from your browser settings. Please note that turning off functional cookies means your preferences will need to be set again each time you visit.

999kuAt , you own your data — we are simply its guardians. You have the following rights, and we are committed to upholding every one of them.

999ku Strictly a no-entry zone for anyone under 18. We take the privacy and protection of minors extremely seriously.

• We never knowingly collect data from anyone under the age of 18.
• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be immediately closed and all associated data permanently deleted.
• If parents believe their child has 999kuhas created an account, please notify support immediately.

999ku Your data is not kept longer than necessary. Retention periods vary depending on the type of information.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Details: Transaction records may be retained for up to 5 years due to legal obligations.
• Cookie Information: Up to 1 year, after which it is automatically deleted.
• Closed Account Data: Personal data is deleted within 90 days of account closure.
• Support Conversations: Deleted 30 days after the issue is resolved.

999ku This Privacy Policy may be updated when necessary. However, it is our responsibility to notify you of any significant changes in advance.

Contact us for any questions, complaints, or requests regarding our Privacy Policy.

• Email: support@999ku.bet
• Subject: Write "Privacy Request" in the subject line
• Live Chat: At any time by logging into the website
• Response Time: Initial response within 24 hours, full resolution within 7 business days

Our Privacy Policy team speaks Bengali — no need to worry if you're not comfortable in English.